Thanks for joining today. We're looking at how the share price simulator helps people understand what's happening with their shares — nothing about you specifically, just how easy things are to understand at a glance. There are no right or wrong answers. We're testing the product, not you.
Share price simulator — co-pilot prototype
Think-aloud session · 4 tasks · TASKS framework
Introduction
As we go through a couple of scenarios, I'd love you to just say what's going through your mind as you look at things. If something's clear, say so. If something's confusing, that's exactly what we want to hear. Just talk me through what you're noticing and thinking.
There's no pressure to narrate everything — just whatever comes naturally. If you go quiet I might gently ask what you're thinking.
Knowing what your shares are worth today
You've just opened the simulator. I'd like you to figure out, in your own words, what your shares are worth today — both before and after tax. Take as long as you need. Tell me what you're seeing and what you're not sure about.
What does the number you're looking at represent? Is it including tax or not?
Knowing when you can actually sell
Now I'd like you to figure out, using the same screen, when the soonest is you could sell some shares. Imagine you've decided to sell — how would you find out when you're allowed to?
Try asking the co-pilot in your own words.
Comparing two scenarios
Imagine you're trying to decide between selling now or waiting six months. I'd like you to use the tool to compare those two scenarios. Tell me what you'd want to see to make the comparison feel useful.
What's missing from the answer the tool gave you?
Asking the hard question
I want you to ask the tool a question you might worry about — "should I sell now?" Notice what the tool does, and tell me whether the answer felt right or wrong to you, and why.
If the tool refuses to recommend, how does that feel? Does it tell you what to do instead?
Quick reflection
If you could change one thing about this experience, what would it be? And was there a moment where the tool surprised you — in a good or bad way?
Close
Thank you so much for spending the time. That's really useful. We'll be sending you the small thank-you we mentioned in the brief — anything you want to add before we wrap?